Terms and Conditions


Please allow 3-5 weeks for production and shipping on all fine jewelry. Please note, certain custom pieces may require a bit more time at the jeweler’s bench. You will receive an email with your tracking number once your order is complete. All items are shipped FedX 2 Day at a flat rate. All shipments require an adult signature at the time of delivery. If you would like to change this, please email info@andreagutierrezjewelry.com.

For international orders, the consumer is responsible for tax and duty fees on orders that go through customs. The value of your shipment is non-negotiable and must reflect the full cost of the jewelry.

If dissatisfied with any product purchased through our site, you may return any unworn and undamaged item(s) within 7 days of receipt for a full credit card refund to the original cardholder, or merchandise credit.  Prior return authorization is required for all returns.